FREQUENTLY ASKED QUESTIONS

What is the difference between a freezer and a fridge van?

A fridge van is designed to carry goods that need to be maintained at a temperature in excess of 0 degrees centigrade: this would include things like fruit and vegetables, sandwiches and fresh meat, for example.

Freezer vans are built to achieve and maintain much lower temperatures of minus 18 degrees centigrade or lower. They are used for things like ice cream and frozen food.

Whether you need a fridge or freezer van depends entirely on what you are carrying and what temperature it needs to be stored at.

What is the difference between rental and contract hire?

Whichever kind of hire arrangement you have with us you can still receive the same unrivalled levels of back-up and support.

Rental hire involves the hire of one of our existing fleet vehicles. You can do this on either a short or long term basis.

Contract hire offers you the chance to have a vehicle built to your specification for long term use. In addition we can work with you to create a specific service offering to precisely match your operational requirements.

Can I carry chilled and frozen products in the same vehicle?

You certainly can. We offer a number of dual compartment vehicles which have a dividing bulkhead in the load space to enable different operating temperatures to be set in the front and back of the vehicle.

What happens if something goes wrong with my vehicle or its refrigeration system?

All of our hire vehicles are checked by our team before they are delivered to you but, should something go wrong, just give us a call.

We will take care of the problem wherever you are in the UK. Our helpline is answered 24/7 on every day of the year, and we will get you back on the road as soon as we can.

Our nationwide team of engineers will organise the recovery and repair of your vehicle but we will also ensure that a replacement vehicle is provided to keep your business moving.

What is the difference between rental and contract hire?

Whichever kind of hire arrangement you have with us you can still receive the same unrivalled levels of back-up and support.

Rental hire involves the hire of one of our existing fleet vehicles. You can do this on either a short or long term basis.

Contract hire offers you the chance to have a vehicle built to your specification for long term use. In addition we can work with you to create a specific service offering to precisely match your operational requirements.

Where do you offer fridge van hire?

We work with customers from as far north as Aberdeen and our cover extends all the way down to Brighton on the south coast. Using our own mobile engineers and carefully chosen partners we offer a nationwide service.

Do I need a special licence to drive your fridge vans?

No, all of our vehicles are legal to drive on a standard full UK drivers licence.

Address

FRIDGEXPRESS (UK) LTD, The Acre, Lawford Heath Lane
Rugby, CV23 9EU